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Terms & Conditions – The Turmeric Store
Last Updated: October 2025
Welcome to The Turmeric Store (“we,” “us,” “our”). By accessing and using our website [theturmericstore.com.au] (“Site”) and purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully before using our Site or making a purchase.
General Information
The Turmeric Store operates as an Australian-based e-commerce retailer specialising in turmeric and wellness products. All products sold on our Site are intended for personal use only and not for resale or commercial distribution without written consent.
We reserve the right to update or change these Terms & Conditions at any time without prior notice. Continued use of our Site constitutes acceptance of any revisions.
Product Information
We strive to ensure all product descriptions, images, and pricing displayed on our website are accurate. However, we cannot guarantee that product representations are completely error-free or reflect the latest packaging updates.
All products are natural supplements or food items, not prescription medicines. We make no therapeutic claims unless supported by scientific evidence or regulatory approval under Australian standards.
Orders & Payments
All orders placed through our Site are subject to acceptance and availability. Prices are listed in Australian Dollars (AUD) and include GST where applicable.
We accept major payment methods via secure payment gateways. By submitting payment, you represent that you are authorised to use the selected payment method.
Shipping & Delivery
We deliver across Australia via trusted courier partners. Estimated delivery times are provided as guidance and may vary due to external factors such as postal delays or product availability.
Refunds & Returns Policy
As our products are consumable goods, refunds or returns are accepted only at the discretion of The Turmeric Store’s management and in compliance with Australian Consumer Law (ACL).
You may be eligible for a refund or replacement if:
- The item is damaged, defective, or incorrectly supplied.
- You notify us within 7 days of delivery with proof of purchase and clear photographs of the issue.
We do not offer refunds or exchanges for:
- Change of mind or taste preference.
- Opened or used consumable products.
- Adverse reactions or outcomes not related to a product defect.
All refund decisions are final and made in accordance with the owner’s discretion.
Consumer Health Responsibility
While our turmeric products are natural and generally safe, individual reactions may vary. The Turmeric Store does not claim to diagnose, treat, cure, or prevent any disease.
Customers are responsible for:
- Consulting a qualified healthcare professional before use, especially if pregnant, nursing, or taking medication.
- Using the products as per recommended serving instructions.
- Acknowledging that consumption of natural ingredients may have known or unknown side effects, for which The Turmeric Store is not liable under any circumstances.
This aligns with the Therapeutic Goods Administration (TGA) and Australian Consumer Law guidelines regarding natural health and supplement products.
Limitation of Liability
To the extent permitted by law, The Turmeric Store is not liable for any:
- Indirect, incidental, or consequential damages resulting from product use.
- Misuse or improper storage of products.
- Delays, losses, or damages during delivery caused by third-party carriers.
Our total liability shall not exceed the amount paid for the product purchased.
Intellectual Property
All website content, including images, text, logos, and graphics, is the property of The Turmeric Store and protected by Australian copyright laws. You may not reproduce, modify, or distribute any material without prior written consent.
Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising will be subject to the jurisdiction of the courts of Melbourne, Victoria.
Disclaimer
- General Wellness Information Only
The information provided on this website, including blogs, recipes, and product descriptions, is for educational and informational purposes only. It is not intended as medical advice or to replace consultation with a qualified healthcare professional. - No Therapeutic Claims
Products sold by The Turmeric Store are classified as food or natural wellness supplements, not medicines. While turmeric and curcumin have been studied for potential health benefits, we do not claim to diagnose, treat, cure, or prevent any disease. - Individual Results May Vary
Everyone’s body and health status are different. Results and experiences from using our products may vary depending on diet, genetics, health condition, and lifestyle. - Consumer Responsibility
By purchasing and consuming our products, you acknowledge that you do so at your own discretion and accept full responsibility for any known or unknown effects, side effects, or reactions that may occur. If you have a pre-existing medical condition, are taking medication, pregnant, or breastfeeding, please consult your doctor before use. - Limitation of Liability
To the fullest extent permitted by Australian law, The Turmeric Store and its owners, staff, and affiliates shall not be liable for any direct or indirect damages, injury, or loss arising from the use or misuse of our products or reliance on information on this website. - Compliance with Australian Law
This disclaimer complies with the Australian Consumer Law (ACL) and the Therapeutic Goods Advertising Code under the Therapeutic Goods Administration (TGA).